FAQ

Payment

What payment options do I have?

We only accpt PayPal. You can also use credit card through PayPal.

Shipping

Do you ship overseas?

Yes, we ship internationally. Shipping costs will apply and will be calculated at the time of purchase. We conduct discounts and promotions throughout the year, so keep an eye out for special offers.

Do you offer free shipping?

Yes, we offer free standard shipping within the United States on all orders above $65.

What shipping carriers do you use?

We will use UPS/ EMS/ FedEx to ship your parcel.

Where’s my stuff?

If your order shows it was delivered but you haven’t gotten it, it could still be at your carrier’s local delivery hub in your neighborhood. Please be aware that your order may be delivered in your absence at the discretion of the delivery driver. Once the courier certifies delivery, we are not responsible for products that are lost or stolen.

Products

Can I return my product?

We work hard to ensure that our customers love our products, but if you need to return something, we’ll be pleased to assist you. You can email [email protected] with the confirmation number ask for return. To learn more informations about return, click here.

Can I get my product personalized?

All our products are hademade. It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

More Questions?

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If you have more questions, please clik contact page to contact us.